A Winning Strategy for New Managers

A businessman stands on the #1 podium holding a gold trophy

New manager training is a must for newly promoted individual contributors. There is much to learn as you shift from individual contributor to leader. Now you are in charge of managing the performance of your team members and are responsible for achieving your team’s goals. Your success is now dependent upon the success of others.

But many of the skills you now need to adopt can be boiled down into the following strategy for successful management. Make sure each employee:

  • Is clear about how their success and failure will be measured. Make sure that performance expectations are clear, understood, transparent, accurate, relevant and believable.
  • Is clear about their role on the team. You cannot expect people to perform according to your expectations if you have not adequately explained the specific role you want them to play and how their work contributes to the team and overall objectives.
  • Is clear about their tasks.  Make sure that your direct reports can articulate the various tasks for which they are responsible and how their performance contributes to the success of the team and, ultimately, the company.

When you clearly define the performance expectations, roles and responsibilities of individual team members, you are able to measure performance and make adjustments as needed. This is how effective managers keep teams productive and on track.

Download The Six Management Practices that Make the Difference Between Effective and Extraordinary

Learn more at: http://www.lsaglobal.com/new-supervisor-new-manager-training/

How New Managers Should “Manage Their Manager” to Reach Their Goals

Business person is chasing a moving target

New management training focuses on teaching new managers how to handle their team members but often neglects teaching new managers how to manage up. 

You may learn how to set goals for team performance but then you have to run the goals by your boss for approval. This level of strategic alignment and potential negotiation typically requires a different approach and more finesse than managing down.

Here are three guidelines that will help you “manage your manager” successfully:

1. Be crystal clear about what you want for your team. Before you can advocate for your team’s goals, you need to know in your own mind exactly what those goals are. Be able to articulate what you want and how it will be measured before you allow others to fill in any blanks.

2. Frame your proposal in a way that aligns with your boss’ goals, not just yours. If, for instance, you want to give your team the flexibility to work part-time from home, describe to your boss why you think they will be more efficient and productive as a result of this accommodation.  Your boss probably cares more about aligned results than keeping your team members “happy.”

3. Reach an explicit agreement or social contract that outlines expectations, desired results, success metrics, consequences, delivery schedules and a review process. Again this speaks to the way your boss thinks and will keep you both on track.