If you want better performance from your employees, the following four statements may surprise you:
- Forget about making managers' lives easier
- Dump your performance appraisal and "coach" moniker
- Shift accountability away from employees
- Stop paying them off
- Train Managers to Manage and Employees to Participate—Don’t Skip Basic Management Practices
- Eliminate Performance Appraisals, Reviews, and the “Coach” Moniker—Focus on Performance Conversations
- Create the Performance Management Systems for Performers, not Managers
- Expect Performance Congruency between Managers and Reports
- Emphasize Intrinsic Motivation and Deemphasize Compensation and Reward