In a recent new supervisor and new manager quarterly poll, a large % of new leaders stated that "ensuring the best customer care possible" was keeping them up at night.
A small % increase in customer service performance can boost profits by as much as upwards of 50%. Research has shown that high levels of customer care lead to greater business sales growth.
Read more about some of the best new leader and new manager training programs, hiring practices and make the link between industry leading business sales revenue growth and service...
